Privacy Policy

Last Updated: May 4, 2018

This Privacy Policy explains how information is collected, used and disclosed by Luckchemy, Website, Website Owner, we, us (hereinafter – “Company”), Luckchemy N.V. company, incorporated in in the jurisdiction of Curacao when you access or use our website, or other products or services (collectively, the “Services”), or when you otherwise interact with us. Our Services include the web page “” (hereinafter – the “Website”) that will issue its internal ERC20 digital tokens called LUK which will be used as in-game currency for all the game contracts integrated with an automated value distribution protocol, as well as to power Luckchemy reward system. For details about the information these other devices may collect about you or your device, please read further.

By using the Website or submitting information to us through or in connection with the Website or by any other means, you signify your consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, you must not use the Website or submit information to us.

I. Collection of Information

A. Information You Provide to Us

We may collect information you provide directly to us. For example, we collect information you provide when you subscribe to our updates, respond to a survey, fill out a form, request customer support or communicate with us. The types of information we may collect include your ETH-address, email address, survey responses and any other information you choose to provide.

If you use our Website, our third-party service provider may collect your payment method information for use in connection with your payments for storage.

B. Information We Collect Automatically

When you use our Services, we automatically collect information from your devices. For example, we may collect:

  • Log Information: information that you provide to us when registering with our Services, including access times, IP address, and the website navigation paths.
  • Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, your web browser, and device identifiers (including a network ID used to communicate with other nodes on the platform).
  • Usage Information: If you use our Website, we will collect information contained in or relating to any communication that you send to us or send through our Website, and metadata associated with the communication.
  • Information Collected by Cookies and Other Tracking Technologies via Our Services: We use cookies on Website to collect information about your visit and to allow you to navigate from page to page without having to re-login each time, count visits, and see which areas and features of our website are popular. Cookies are small text files that are usually stored on computer's hard drive by websites that you visit. With this knowledge, we can improve the quality of your experience with or services by recognizing and delivering more of the most desired features and information, as well as by resolving access difficulties. Web beacons (or pixel tags) are electronic images that may be used in our web Services or emails to help deliver cookies, count website visits, understand usage and determine the effectiveness of email marketing campaigns.
    Our use of cookies and other technologies may allow us and third parties to collect information about your browsing activities over time and across different websites following your use of our services.
    You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Website.
  • We will collect your crypto wallet address for whitelisting purposes.

C. Information We Collect from Other Sources

We may also receive information about you from other sources, such as when logging into your Website account by using your account credentials for a separate third-party service. We will receive information from that service as indicated in the relevant third party’s authorization screen.

II. Use of Information

We may use information about you for various purposes, including to:

  • Administer our Services;
  • Develop new products and services;
  • Personalize our Website for you;
  • Send you technical notices and support and administrative messages;
  • Communicate with you about products, services, promotions, events and other news and information we think will be of interest to you;
  • Monitor and analyze trends, usage and activities in connection with our Services;
  • Provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
  • Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Company and others;
  • Link or combine information we collect from or about you; and
  • Verify compliance with the terms and conditions governing the use of our Website (including monitoring private messages sent through our website private messaging service).

III. Sharing Information

We may share personal information with others as follows:

  • You've consented or otherwise given us permission to share;
  • With service providers that perform work for us (such as hosting providers, identity verification, support, payment, and email service providers);
  • When you use interactive areas of our Services, certain information you choose to share may be displayed publicly, such as your username, actions you take and any content you post;
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process;
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of Company or others;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;
  • Between and among Company and its current and future parents, affiliates, subsidiaries and other companies under common control and ownership; or
  • We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

We will not sell, distribute, except as may be specified above, or lease your personal information to third parties unless we have your permission or are required by law.

IV. Correct/update/delete information

You have right to access to your personal information and to require the correction, updating or deletion of incorrect or/and inaccurate data by Contact us, please email us at [email protected] Nevertheless, this request must comply with Terms of Use and legal obligations. Upon the accepted request, we will provide you with the personal information that we collect and store about you and general disclosure of your personal information.

V. Retain information

In accordance with applicable laws and as needed to provide services to our Users, we may hold your personal information. This requirement is conditioned by the need of complying with legal obligations and resolving possible disputes. We may retain your personal information so long as your account is active. Moreover, your information may be held beyond the above-mentioned period till it is indispensable for us to have relevant information to respond to any issues that may arise later.

In case you need to close your Luckchemy account completely, please contact us at [email protected] from your registered email address.

VI. Analytics Services Provided by Others

We may allow others to provide analytics services on our behalf in connection with our Services. These entities may use cookies and other technologies to collect information about your use of the Services and other websites and apps, including your IP address, web browser, pages views, app performance, time spent on pages and links clicked. This information may be used by Company and others to, among other things, analyze and track data, determine the popularity of certain content and better understand your online activity.

VII. Transfer of Information to Curacao and Other Countries

Company is based in Curacao and the information we collect is governed by Curacao law. By accessing or using our Services or otherwise providing information to us, you consent to the processing and transfer of information in and to Curacao and other countries, where you may not have the same rights as you do under local law. Where this is the case, we will take appropriate measures to protect information about you in accordance with this Privacy Policy.

VIII. Security

We use relevant electronic and procedural safeguards to protect the privacy of the information you provide to Company from loss, misuse, disclosure, alteration and destruction. Please note that transmission of data or information (including communications by e-mail) over the Internet or other publicly accessible networks is not one hundred percent secure. Please note that we are not liable for the security of any data you are transmitting over the Internet, or third-party content.

IX. Changes

We may change this policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide additional notice (such as adding a statement to our web page or sending a notification).

We encourage you to periodically check this page for the latest information on our privacy policy.

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